Privacy Policy

Privacy Policy Overview

For privacy-related queries, please contact: info@ozmaid.com.

This Privacy Policy outlines how Ozmaid collects, uses, and protects your information when you use its services. By using Ozmaid, you consent to the collection and usage of your information as described in this policy.

Key Terms and Definitions:

Account: A unique profile enabling access to Ozmaid services.
Affiliate: Entities related to Ozmaid through ownership or control.
Application: The Ozmaid software installed on your devices.
Company: Refers to Ozmaid, providing services through its app or website.
Cookies: Files placed on your device to enhance browsing and provide insights.
Device: Any electronic tool used to access Ozmaid (e.g., computer, smartphone, tablet).
Personal Data: Information identifying an individual.
Service: The Ozmaid app, website, or both.
Service Provider: Third parties facilitating services or analyzing service usage for Ozmaid.
Usage Data: Automatically collected data related to your interactions with Ozmaid.
Website: The Ozmaid platform, accessible online.
You: The user or entity accessing Ozmaid services.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use Ozmaid’s services, we may request certain information to contact or identify you. This data may include:

Email address
First and last name
Phone number
Address (including city, state/province, ZIP/postal code)

Usage Data

Usage Data is automatically collected during your interaction with Ozmaid. This may include:

Your device’s Internet Protocol (IP) address
Browser type and version
Pages visited on our service
Date, time, and duration of your visits
Unique device identifiers
Diagnostic information

For mobile access, we may also collect:

Type and unique ID of your mobile device
Mobile IP address and operating system
Type of mobile browser used

Information Collected While Using the Application

When using the Ozmaid Application, and with your prior permission, we may collect certain information, such as your location, to provide features, enhance functionality, and customize your experience. This data may be stored on your device, uploaded to our servers, or shared with a Service Provider. You can enable or disable access to this information through your device settings.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking technologies to monitor activity on our service and enhance functionality. These include:

Cookies or Browser Cookies: Small files stored on your device. While you can configure your browser to reject Cookies, some features of our Service may not function properly without them. Cookies can be:
- Persistent Cookies: Remain on your device even when offline.
- Session Cookies: Deleted once the browser is closed.

We use Cookies for the following purposes:

Necessary / Essential Cookies
- Type: Session Cookies
- Purpose: Essential for delivering requested services, authenticating users, and preventing fraud.
Functionality Cookies
- Type: Persistent Cookies
- Purpose: Store preferences such as login details or language choices, ensuring a personalized and seamless user experience.

Use of Your Personal Data

Ozmaid may utilize your personal data for various purposes, including:

Delivering and maintaining our services, monitoring their usage, and managing your account registration for access to user functionalities.
Communicating with you via email, calls, SMS, or app notifications about updates, features, or services, including necessary security updates.
Sharing news, special offers, and similar information about our services unless you choose to opt out.
Providing technical support and addressing your inquiries.
Enhancing our services, analyzing data, identifying trends, and improving marketing strategies to elevate your experience.

Your personal information may be shared:

With service providers to support and enhance our services.
With affiliates, under the condition they adhere to this privacy policy.
With business partners for tailored promotions or offerings.
With your consent for any other specified purposes.

Retention and Disclosure of Personal Data

Retention of Data

Ozmaid retains personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes compliance with legal obligations, resolving disputes, and enforcing agreements and policies. Usage data is retained for shorter periods unless needed for security improvements, functionality enhancements, or legal requirements.

Transfer of Data

Your personal information may be processed and stored in locations outside your jurisdiction, where data protection laws may differ. By submitting your information, you consent to this transfer. Ozmaid ensures adequate security measures and compliance with this Privacy Policy during such transfers.

Disclosure of Data

Law Enforcement: Personal data may be disclosed to comply with legal requests or orders from public authorities.
Legal Obligations: Personal data may also be shared to:
- Fulfill legal obligations.
- Protect Ozmaid’s rights or property.
- Investigate potential misuse or wrongdoing related to services.
- Ensure user and public safety.
- Defend against legal claims.

Ozmaid prioritizes safeguarding your data while adhering to legal and ethical standards.

Security and EU User Rights

Security of Your Personal Data

Ozmaid values the security of your personal data and employs commercially reasonable measures to protect it. However, no method of online transmission or electronic storage is entirely secure, and while we strive to safeguard your information, we cannot guarantee its absolute security.

Your Data, Your Rights (EU Users)

Ozmaid is committed to data protection and complies with GDPR. EU users have the following rights regarding their personal data:

Right of Access: Request a copy of your personal data held by us.
Right to Erasure and Rectification: Request deletion or correction of inaccurate or outdated personal data, except where retention is required by law or for legitimate reasons (e.g., fraud prevention).
Right to Object: Object to processing for direct marketing or other purposes based on legitimate interest, subject to specific conditions.
Right to Restriction: Request limited processing if:
- Data accuracy is contested.
- Processing is unlawful, but deletion is not preferred.
- Data is no longer needed for processing but required for legal claims.
- Objection to processing is under review.
Right to Portability: Receive your personal data in a structured, machine-readable format or transfer it to another data controller.
Right to Lodge a Complaint: File a complaint with a supervisory authority or seek compensation if your rights are violated.

To exercise these rights or inquire about your data, contact Ozmaid’s Data Protection Officer at info@ozmaid.com

Children’s Privacy

Ozmaid’s services are not intended for children under 13, and we do not knowingly collect personal data from them. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. Upon discovery of any unauthorized data collection from children under 13 without verified parental consent, we will take immediate steps to delete such data. In jurisdictions where parental consent is required, we may ask for parental approval before processing any personal information.

Updates to This Privacy Policy

Ozmaid reserves the right to modify this Privacy Policy periodically. Any updates will be communicated by posting the revised policy on this page, accompanied by a “Last updated” date. Significant changes will be highlighted via email or a prominent notice on our service before taking effect.

For questions about this Privacy Policy, you can reach us by: info@ozmaid.com